Government Document Processing

Note: Microfiche Claims are handled differently; please see below.

How to handle missing items

Go to the FDLP Web Claim Form

The directions are fairly straightforward, but a few points:

• Only one check mark on the shipping list next to the title.
• Look at the Claims Copies exhausted page.  If you see the document listed here, indicate the item is exhausted on the shipping list and give to the documents manager.

• Once a claim has been submitted, place the shipping list with the attached Marcive labels into the Claims Folder by the processing computer. 
• Claims that are filled will arrive either as a separate or as part of a standard shipment.  However, they will include a form indicating they are a claim.
• Process normally.

Fill out the form on the shipping list and fax it to the number provided.  Lib # is our depository number 0474.

If the item you need isn't available, you don't have many options.

As noted by the FDLP handbook " If GPO is unable to fill a claim, your depository library may be able to acquire a needed publication through the Needs and Offers list." 

If you decide not to pursue the item, or if you cannot obtain the item on the Needs and Offers list, then you need to go into the catalog and delete the item.  Likewise, you will need to discard the Marcive labels.