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Virtual Library: Academic Continuity


During this time of social distancing, library staff will be working remotely to provide online support for Otterbein classes and research. In the interest of public safety, the library hopes that these precautions will help prevent the spread of Coronavirus in our community. 

Library services will shift online where you can find resources to support your teaching and learning needs. Check the library website for adjusted hours and begin your research at our Resource list ( or visit LibGuides ( for specific support to your area of study.  

*If you have trouble accessing, please use  

Research Help services will be available from 9am-6pm via virtual communication. Ask a Librarian ( via chatemail, text, or virtually in Blackboard Collaborate. You can also email your Personal Librarian directly: Digital resources remain available 24/7. 

How-to Library Matters

The remote log-in is your Otterbein email and the password is the same as your Otterbein network password, if you are accessing the databases from the Otterbein library’s home page. You will use this log-in for Kanopy and other databases available through the library. if you are accessing the databases through OhioLINK Databases Login, you will use your cardinal card number (16 digit number at bottom of cardinal card OR your Otterbein ID number including the A).


Academic Continuity

Blackboard Access & Temporary Passwords:

If you don't yet have your temporary Blackboard password, please contact the Library by phone or email:

  • Call 614-823-1235 between 9 a.m. and 6 p.m. (Eastern Time), Monday through Friday.

  • Send a message to and give a phone number at which you can be reached. They will call you between 9 a.m. and 6 p.m. (Eastern Time).

Technical Support Help Numbers

Blackboard Collaborate: 1-877-382-2293

Blackboard Learn (LMS): 1-888-788-5264

Digication ePortfolio:

Center for Teaching and Learning: 614-823-1035,

IT Helpdesk: 614-823-3100,

Otterbein University Police: 614-823-1222

Courtright Memorial Library Contact Information

Research Help & Librarian Liaisons:

Library Account Questions: 614-823-1235,

Digital Access Questions:,

Resource Acquisition Questions:

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