Otterbein's learning technology infrastructure is supported jointly by Information Technology Services, the Center for Teaching and Learning, and the Library. Here is a breakdown of who to contact based on your support needs:
ePortfolio & Blackboard Collaborate: Contact the Center for Teaching & Learning (CTL@otterbein.edu | 614-823-1035).
Blackboard Learn: For pedagogical support and instructional design assistance, contact the CTL (CTL@otterbein.edu | 614-823-1035).
LibGuides: For help creating or using LibGuides in your courses, contact your Department Liason Librarian.
Blackboard Learn training & other technical issues: To request technical training in Blackboard Learn or if you experience technical issues that affect your use of the other systems on this list (e.g., software or network connection problems, etc.), contact the ITS Help Desk (helpdesk@otterbein.edu | 614-823-3100).