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Faculty Resources for Supporting Students in the Classroom

Faculty resources to support struggling students in the classroom. Mental health awareness and students with registered disabilities.

Otterbein Counseling Center

The Otterbein Counseling Center (OCC)

OCC offers year-round psychological health care to all students. Treatment is provided within the context of a brief therapy model. Services include intake assessment, urgent sessions, and counseling. When appropriate, we make referrals for medication consultations, specialized services, or longer-term therapy. The OCC staff have specialized education and experience in addressing the developmental needs unique to college students.

Schedule appointments:

1) Call center directly, 614.823.1333
2) Online:
3) Walk-in: 146 W. Home St.

When to consider a referral to counseling
Faculty and staff work with students over a period of many weeks and therefore are in a position to notice when a student's behavior changes. If you see or read something unusual, have a conversation with the student. Tell them specifically what behaviors are causing your concern. Reassure them they are not in trouble, and that you want to help. If the behaviors are included in the list below, suggest they contact someone in the Counseling Center.

  • Marked change in personal hygiene or appearance
  • inconsistency or decline in grades, quality of work, class attendance or participation
  • excessively repetitive, disjointed or bizarre thoughts
  • inattention, impaired memory
  • signs of sadness, irritability, anger, erratic mood
  • expressed thoughts of harm or violence
  • signs of stress, anxiety, panic
  • excessive self-doubt, low self-esteem
  • behaviors which disrupt class order

How to make a referral

  • Inform your student that psychological counseling services are available and encourage the student to make an appointment
  • Offer to have them make the call while they are in your office, or even walk them over to the Counseling Center.
  • check back in with the student to follow up referral
  • You can call the OCC directly and express your concerns about the student
  • express with the student that their situation can improve
  • Dispel the myth that only "crazy" people seek help

Otterbein Counseling Center Services

The Counseling Center is located at 146 W. Home St.
Appointment Hours
Monday-Friday: 9:00 am – 5:00 pm

Contact p/ 614.823.1333

Students seek help in these and other areas...

  • Academic struggles
  • Anxiety/panic attacks
  • Behavioral issues
  • Bipolar disorders
  • College adjustment
  • Depression
  • Disordered eating
  • Family problems
  • Grief and loss
  • Identity exploration
  • LGBTQIA concerns 
  • Poor motivation
  • Relationship distress 
  • Self-esteem
  • Self-injury, suicidal thoughts 
  • Social isolation
  • Stress management
  • Substance use
  • Transition issues 
  • Trauma

Faculty & Staff Urgent Referral Resources

FACULTY/STAFF Referral for URGENT Counseling Evaluation 
Do you believe this student can refrain from harm of self or other until they could come for a counseling appointment at 3:00 or 3:30 pm today?

If no, call 911 for immediate evaluation. Stay with your student until EMS arrives. If you are fearful for your own or others safety, call          Otterbein Police at 614.823.1222 for immediate help.

If unsure, call Counseling Center at 614.823.1333, or Student Affairs, 614.823.1250  and request a staff consultation

If yes, call the Counseling Center and share that you are referring a student for an urgent walk-in appointment. Give a brief summary of your concerns.

Resources to provide students:

National Suicide Prevention Lifeline - 1.800.273.8255
Mental Health Crisis Text Line -  text 4HOPE to 741741

Learning Barriers

Food Insecurity and Basic Life Needs

Food insecurity has “increasingly become an issue on college and university campuses and can pose a significant barrier to student success” (Hughes 2011). Universities across the country are opening food banks to help alleviate the challenges associated with food insecurity so that students can remain in school and earn their degrees. 

In response to the growing national trend of hunger on campus and the roadblocks identified by Otterbein students, the Promise House was opened in April 2016!

Location: 86 W. Home Street Commons Apartment Complex Lounge
Phone: 614.823.2074

Suicide Helpline & Other Mental Health Resources

National Suicide Prevention Lifeline

p/ 1-800-273-TALK (8255)

24-Hour Crisis Text Line 
Text: 4HOPE to 741741

General Mental Health Resources

Mental Health America of Franklin County - 614.221.1441 works to promote mental health and improve the lives of those affected by mental health issues through advocacy, education and support services.

'Half of Us' LogoHalf of Us is a multi-media website dedicated to mental health education, reducing stigma and exploring resources available on campus for students and their friends.

National Alliance on Mental Illness LogoNational Alliance on Mental Illness (NAMI) is the nation's largest grassroots organization for people with mental illness and their families.

Netcare - 614.276.2273 provides 24-hour mental health and substance abuse crisis intervention, stabilization and assessment for Franklin County, Ohio residents. Services are available to anyone, regardless of the ability to pay.

ULifeline is an anonymous, confidential, online resource offering college students information about mental health and other health concerns and suicide prevention. It also gives students the ability to ask questions and seek help.

Mental Health Mobile Apps

ADAA Reviewed Mental Health Apps

QPR Question, Persuade, & Refer